minicabit

Redefining how people get from A to B

Challenge

In early 2014 minicabit were the first-ever mobile app to succeed on Dragon’s Den. However the price comparison minicab app desperately needed a UX and design overhaul to bring it in line with a number of competitors in the marketplace.

  • Native
  • Product
  • User Testing
  • Commerce
  • Intuitive
  • Geo-location

Process

Paper prototyping

User testing

Innovation workshops

Solution

We analysed all the different customer journeys and then streamlined the booking process to allow a customer to get a quote almost instantly. In addition we completely overhauled the iOS and Android design and look and feel, giving a much more modern, clean interface to the app and adding playful animations in line with minicabit’s brand values.

Impact

Android launched to a 4.5 star average rating in December, and the new iOS App was highlighted by Apple in the App Store in January 2015. Product and service redesign has improved conversion by a massive 40%. Company valuation has also significantly boosted. Leading to significant investment. The App was awarded Bronze at the 2015 MMA Smarties Awards, UK.

40% uplift in sales
conversion

50% huge uplift in
active users

4.5 star rating
on Android

Apple Featured
the App at launch

Best App.Bronze Winner, 2015
App of the Year.Winner, 2015

Amer Hasan

CEO, minicabit

Nimbletank’s work has been hugely successful; their creative approach resulting in an innovative solution that sets us apart from the competition. We’re extremely proud of the outcome and confident that the app will stand strong moving forward.

Download the app

Use the app and see for yourself!

Download for Apple Download for Android
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